The iSchool Institute: Faculty of Information, University of Toronto
Professional Learning Certificate in
Information Management - Ottawa


"A program that focuses on the integration of
information resources throughout the organization"

As the volume of information in organizations grows to unmanageable proportions, access is becoming a serious concern. Information is being created by individuals throughout the organization but not all players are aware of what is available, or if they are, may not have access to it. Senior management may be failing to enforce common standards for managing information from creation to disposition and, more importantly, failing to realize that an integrated content strategy is the essential next step in ensuring controlled, intelligent access to information.

The Certificate in Information Management focuses on the integration of information resources throughout the organization. It is directed at individuals with responsibility for IM programs and policy development, for quality control, efficiency, and integrity of information. Appropriate students might be implementing an EDRMS or content management system, or acting as a liaison between technical and administrative staff. They are project managers, business analysts, and CIOs. The program is also directed at information professionals in traditional settings (records managers, library managers, archivists, web content managers) who need to integrate their information systems.

The program will produce graduates who:

  • understand the individual elements that comprise an information management system including document management systems, knowledge management systems, content management systems, records management systems, libraries and archives.

  • are conscious of the organizational context and culture in which information is created, stored, managed and distributed.

  • are familiar with the technological tools required to implement an IM program including automated categorization software, enterprise content management software, and taxonomy builders.

  • can define business requirements and identify appropriate solutions.

  • have the communication, project management, and leadership skills to act as liaison between the developers and users of information.

In the list below, students must take a minimum of 108 hours of instruction.

 
Certificate in Information Management (Ottawa)
#Hours
    Information Audit    12
    Information Management Analyses    12
    Information Management Fundamentals    6
    Measuring Customer Satisfaction in Information Services    12
    Metadata and Controlled Vocabularies: Advanced    12
    Metadata and Controlled Vocabularies: Basic    12
    Overview of ECM Technologies    6
    Project Management for Information Managers    18
    Selling Change    18
    Treating Content as an Organizational Resource    12
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